Customer Rating:  
Summary: Great tool!
Comment: Mitre saw performance has been great! Really like the digital display for mitre and bevel settings. Only issue when I received the saw is that 'sub-fence B' assembly was broken, but Hitachi customer service very helpful and expedient in replacement. 2 items could be improved - dust collection is pretty poor and would be great if brake could be applied to blade when trigger released.
Customer Rating:
Summary: Nice Saw
Comment: I did some considerable research on the Hitachi miter saws and decided on this one. When I received the saw, I opened the box and it appeared as though this saw was used before, the packaging was horrible and one of the sub-fences was snapped off. I called Amazon and they overnighted a replacemend saw. Upon opening the second saw, the packaging wasn't much better, but atleast this saw didn't appear to be used. When I pulled it out of the box, I noticed the same sub-fence was broken just like the first saw?? I called Hitachi and got the run around until I asked to speak with a manager and I was informed that she had received several complaint calls regarding broken sub-fences that week. The problem comes down to the cardboard packaging that Hitachi uses to secure the saw in the box. Hitachi needs to upgrade their packaging. The saw's are made and packaged in China, I'm sure the box gets bounced around quite a bit. The sub-fence that is broken is on back order from Hitachi, so what does this tell you, obviously, this sub-fence must be a hot item. Anyways, Hitachi has ordered me the sub-fence at zero cost for the sub-fence, though I probably won't get it until end of December. Oh, the 32 tooth saw blade that came with the saw is junk, one of the carbide tips was broken off. I bought the Hitachi 90 tooth blade and it cuts like a hot knife through butter. I have used the saw to cut some large crown molding and it seems to work well, the digital miter and bevel display is pretty cool. Amazon took care of all the return shipping of the first saw, so five stars for Amazon.
Customer Rating:
Summary: Hitachi - What are you waiting for?
Comment: I've used an 8 1/2" sliding compound saw professionally as a trim carpenter for many years and have been hoping the Hitachi 10" sliding would get the fine digital feature on this 12" - or that this 12" would now go a little further and incorporate the soft start/ and brake features in the 10" motor --- it is really nice you've added the dual bevel so please don't get me wrong.
Now come on Hitachi, you'll really make us proud when you bring all these great features together - in asliding and a chop version! Until then I'm hoping to hold out with this old reliable friend, my 8 1/2" Hitachi. Anyway, thanks Hitachi and here's to the future upgrades I know your elves are working on...
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