Customer Rating:      Summary: Ryobi 18 in gas weedwacker with attachments Comment: I love this Ryobi gas weed wacker. It does a great job cutting down brush. I love the ease of the attachments you can put on it without going and getting a whole nuther machine.
Customer Rating:      Summary: Excellent value Comment: It starts when I want it to, it cuts thick grass, and the line doesn't break all the time. It's a good tool.
Customer Rating:      Summary: Ryobi Brushcutter Comment: I got more parts than I counted on, a brush cutter and a string trimmer conversion kit. Delivery was fast. Ryobi engine worked fine for about two uses than I began to loose power and was hard to start. Luckily, the local Ryobi authorize repair shop was only 3 miles from my house and they fixed it with a "carborator kit" under the warrantee. If it doesn't break again then it's a good deal.
Customer Rating:      Summary: Arrived Broken, Amazon won't return, can't get fixed Comment: It arrived packaged very well and I was pretty pumped! I loaded it with 2-cycle gas/oil, and it started beautifully. However, the string head barely moved.
After much effort and talking with Ryobi support(40 minute hold time), it was determined that the speed clutch wasn't assembled correctly. Ryobi ref'd me back to Amazon.
I called Amazon, and since this is a gasoline engine product and I had used it, they won't take it back. I guess because it's a hazardous product at that point.
So I go back to Ryobi (30 minute hold time) who suggested a warranty repair and gave me contact info to dealer #1. Calling that dealer, they say Ryobi is too difficult to deal with and they no longer do warranty repair for them. That dealer ref'd me to another dealer across town. When I talked dealer #2, they said they could handle it so I left the trimmer there. A day later, dealer #2 called me back saying that Ryobi had told them that they was no longer a warranty repair depot because dealer #1 had that business. Back to dealer #1 who simply explained that this was exactly why they no longer handled any Ryobi warranty repairs. Round and round and round we go.
Anyway, I call Ryobi back (45 minute hold time) and they say the next nearest warranty repair is 40 minutes away.
I now have a Stihl trimmer that is working beautifully. Now that I am in the market for a $500 table saw, I will avoid Ryobi and Amazon.
Customer Rating:      Summary: One hit wonder Comment: I got to use my weed eater once with all of the attachments I have: weed eater, hedge trimmers, blower, edger. It worked great the next time I was about to use it I was made vividly aware that someone wanted to use it more than I did. It was stolen.
Now I have to purchase a new one and the price has gone up.
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